Choosing Treatment: Why You Need to Call Rehab Centers for Information

Choosing Treatment: Why You Need to Call Rehab Centers for Information

If you or a loved one struggles with addiction, getting the right help at the right time is crucial for recovery. According to the National Institute on Drug Abuse, addiction is a chronic, relapsing brain disease characterized by compulsive drug-seeking behaviors and drug use in spite of negative and harmful consequences.[i] Drugs change the brain after prolonged use, and it takes time and treatment to counteract these changes. Learning to cope with drug cravings, identify drug triggers and understand your addiction are all important steps in the healing process. Because drugs change the way the brain works, it is almost impossible to quit using on your own. The right diagnosis and treatment from a quality drug rehab program can change your life. But with all the information about drug addiction available on the Internet, it is often difficult to know which facility is right for you. Talking to the rehab center you are interested in directly and asking some important questions can help you choose.

What to Expect When You Call

Since making that first call is probably one of the most important steps in getting help for addiction, knowing what to expect can make dialing the number easier. When you call the rehab center you are considering, you will be greeted by a trained professional. Rehab intake counselors specialize in walking you through the process of enrollment with kindness and compassion. First, he or she will ask you some questions about your situation, the length of your addiction and why you decided to make the call. A few simple answers can help your intake counselor better understand your situation. Second, your intake counselor will need some information about your health insurance. Most insurance programs offer coverage for addiction treatment. Providing the intake counselor with the name of your insurance company, your group number and identification number gives her the tools she need to quickly determine your benefits and next steps. Once she has this information she will be able to tell you how many days of care you qualify for and begin the admissions process.

Your intake counselor will also help you understand the admissions process and let you know what you can and cannot bring with you upon entering the facility. If necessary, she can also arrange your transportation to the center. Getting information from the Internet about drug treatment is a great first step, but calling a rehab center directly is the only way to get your specific questions answered.

Questions to Ask

Once you’ve answered the initial question your intake counselor has, he or she will ask you if you have any of your own questions. The facility you choose needs to be one that best meets your needs, so this is an important part of the process. Narconon International[ii] suggests asking some of the following questions when considering any drug treatment program:

  1. What kind of result do you expect from drug rehab?

Different facilities often have different definitions of recovery. Success may be considered a person who continues in support-group meetings. Some facilities might consider success a person who takes his or her methadone faithfully. Still others may view continued abstinence after returning home the mark of recovery. You and your family need to decide what recovery looks like to you and make sure the facilities you are considering match those expectations.

  1. Is the program short or long-term?

The program you choose will depend largely on your insurance company, your drug of choice and the severity and length of your addiction. Short-term programs typically last 30 to 45 days. Long-term programs can be six months or more.

  1. Does the program you are considering substitute another drug for the one to which you are addicted?

Many drug rehab programs offer methadone or Suboxone as part of treatment for heroin addiction or addiction to prescription painkillers. The goal of these types of programs is to reduce the harm done by the drug addiction rather than create sobriety. If your goal is complete sobriety, then these types of programs may not be right for you.

  1. Does the program have a method of alleviating physical cravings for drugs or alcohol?

Programs that rely on other medications to relieve cravings associated with drug cravings are often less effective than those with a method of alleviating those cravings. Programs that begin with medically supervised detox, and use nutrition programs or other methods to eliminate cravings have a greater success rate than other types of programs.

  1. Does the program include nutritional counseling, exercise and life-skills training as part of their program?

Programs that focus on treating the whole person rather than just the addiction have a much higher success rate than those who do not. Rebuilding each area of person’s life increases his or her ability to make good choices when faced with stress and the desire to use again.

Finding Help for Drug and Alcohol Addiction

Admitting you have a problem and asking for help are the first steps to recovery from drugs or alcohol. Finding the right rehab program is the next. If you or a loved one struggles with substance abuse, we are here for you. Call our toll-free helpline 24 hours a day to speak to an admissions coordinator about available treatment options. Don’t wait. Call now.


[i] National Institute on Drug Abuse. “What is Drug Addiction?” Accessed November 30, 2015.

[ii] Narconon. “Ten Questions You Should Ask Before Choosing a Drug Rehab.” Accessed November 30, 2015.